AI troubleshooting

Resolve microphone errors, unavailable services, and expired previews.

1 min readUpdated 2026-10-01

Microphone access

If recording fails, check that a microphone is connected and browser permission is enabled. Use HTTPS or localhost in a browser that supports recording. You can type instead.

AI service unavailable

If transcription or AI processing is unavailable, try again later or use the relevant ZentBill form. Contact support if the issue persists. Availability depends on the server configuration and external services.

Expired or invalid preview

Send the original request again to generate a new preview. Review the new details before confirming. An expired preview cannot be used to apply a change.

Task needs a different workflow

Some requests open a related ZentBill page instead of changing a record in chat. Follow that link to complete the task and review the form details.

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