Credit Notes

What is a Credit Note?

A Credit Note records goods returned by a customer or a post-sale price reduction. It reduces the value of the original invoice and adjusts the associated tax. For Indian GST companies, credit notes must be included in the applicable GST returns; requirements elsewhere depend on local tax rules.

Creating a Credit Note

To create a credit note:

1. 1Go to Sales > Credit Notes from the sidebar
2. 2Click 'Create Credit Note'
3. 3Select the customer and reference the original invoice
4. 4Add the items and amounts being adjusted
5. 5Enter the reason for the credit note
6. 6Review the GST adjustment amounts
7. 7Click 'Save'